Very good, except for one spelling mistake. It would also be better if divided into three paragraphs. Also, perhaps you should ask for a new invoice.
Dear Sir or Madam
I am writing about the delivery of the computers. One of them has a small fault. The on/off switch is a little bit loose. Also, the total amount on the invoice was wrong. This was not the high stardand of service that we have come to expect from you. Would you please help me to arrange the replacement of the computer? I look forward to receiving your reply as soon as possible.
Yours faithfully
Ann Chan
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