Monday, January 29, 2007
Idioms
Yesterday I had forty winks in the train. I wake up15 minutes later and smelt a rat. I looked around and found that my bag fell off the back of a lorry! At that moment, I got butterflies in my stomach and lost my tongue. I believe that I must tighten my belt for the rest of the month.
what does it mean
Peter has been taken for a ride, so he lost all his money. In coming days, he must tighten his belt.
After that, he found a new job as an accountant. His friends taught him to cook the books. However, there were no flies on his senior. Finally, he sent to jail after the fault was discovered. During the days in prison, he promised himself to turn over a new leaf after leaving the jail.
After that, he found a new job as an accountant. His friends taught him to cook the books. However, there were no flies on his senior. Finally, he sent to jail after the fault was discovered. During the days in prison, he promised himself to turn over a new leaf after leaving the jail.
our story
I’ve lost my tongue when I hear that my wife’s wedding ring had fallen off the back of a lorry. I was in two minds because I didn’t know whether to buy her a new one or to marry her again. I’ve let the cat out of the bag when I spoke with my friends. They told me that I must tighten my belt. Finally, I decided to bring her some flowers. She’s been taken for a ride and I’ve got butterflies in my stomach thinking if she would love me as much as before.
Idoms
I’ve been taken for a ride by my colleagues. I smelled a rat. I lost a lot of money. I must tighten my belt. In order to turn over a new leaf, I changed to a new company. I’ve put my foot in it. I’ve let the cat of the bag. Without choice, I resigned the job. I’m in two minds about it, finding a new job or buying Mark Six. I’ve got butterflies in my stomach. At last, I bought Mark Six and won. Oh! I’m over the moon.
short story
I saw a man who was a bit thin on top. From his appearance, I smelt a rat. I heard an alarm ringing from a bank. I guessed money had fallen off the back of a lorry and so I rang 999 to describe the scene to the operator. After my report, I heard another alarm. Oh, I had just had forty winks.
Monday, January 22, 2007
Idiom story
He was always down in the mouth. He always gave his friends the cold shoulder. But these years he had changed. He became an early bird and full of beans. He got on like a house on fire with the others.
Idioms story
Peter and his friends held a stag party last Saturday. Andy, one of Peter’s friend gate-crashed, therefore, all of them were down in the mouth. As Andy brought a delicious cheese cake and bottle of house wine, they were full of beans and shared a wonderful night. And the friends of Peter offer to go Dutch.
idiom story
According to the local rag, our postman kicked the bucket last week. As he was a blackleg his colleagues gave him the cold shoulder because they were down in the mouth. Three of them, who were a pain in the neck, tried to kill him. Although they failed, now they are behind the bars. After leaving jail they came back to work but their boss didn’t want them working there anymore so he gave them a golden handshake. Some days after the events, they got on like a house on fire with a business man and he offered them the job of their lives. Then, you could find a crow’s feet on their face. Now they are working full of beans.
Idioms Story
John and Mary got on like a house on fire last year. However, Peter always liked playing gooseberry. Therefore, John was down in mouth and asked Mary to marry him. Mary was very happy about that and promised to marry him. John arranged a stag party and Peter was a gate-crasher in the party. At that night, everybody was giving him the cold shoulder.
The Story of Stella
Once upon a time, a little girl called Stella got crow’s feet when she was born. She thought that she was a full of beans, lovely and fat girl. However, it is sad that nobody like her so she never got on like a house on fire with anyone. On Samson’s birthday party, she became a gate-crasher so Samson was down in the mouth throughout the party. All the guests in the party gave her the cold shoulder. At the end of the party, Samson asked Stella to go Dutch.
Monday, January 15, 2007
Task 2 Negotiate price
Dear Iris
First of all, thank you for your interest in our product ‘model AT-400 ’.
I would like to inform you if you want to order the model, the standard minimum order is 5000 computers with price $8000 per unit.
We provide the best value to you. But if you think you can get better offer in the market, we can negotiate about discount depends on your order size.
Don’t hesitate to make large amounts of order. We offer 12 months guarantee to all product.
As this would be the first time you buy a product from us, I would explain you the Terms of payment.
For first time customers:
50% pre-payment
25% on delivery
25% 30 days after delivery
Notice that you need a bank guarantee.
Regarding transportation, you need to pay another 5% fee. And goods would be shipped about 30days after a firm order.
I would like to let you know if you agree to order 100,000 units each year for the next three years, it is possible to have exclusivity of our product.
I know that your marketing network is quite diversified world wide. This is why
we provide a manual that’s available in all European and Asian languages.
We are looking forward to hearing from you soon.
Best regards,
Kim
First of all, thank you for your interest in our product ‘model AT-400 ’.
I would like to inform you if you want to order the model, the standard minimum order is 5000 computers with price $8000 per unit.
We provide the best value to you. But if you think you can get better offer in the market, we can negotiate about discount depends on your order size.
Don’t hesitate to make large amounts of order. We offer 12 months guarantee to all product.
As this would be the first time you buy a product from us, I would explain you the Terms of payment.
For first time customers:
50% pre-payment
25% on delivery
25% 30 days after delivery
Notice that you need a bank guarantee.
Regarding transportation, you need to pay another 5% fee. And goods would be shipped about 30days after a firm order.
I would like to let you know if you agree to order 100,000 units each year for the next three years, it is possible to have exclusivity of our product.
I know that your marketing network is quite diversified world wide. This is why
we provide a manual that’s available in all European and Asian languages.
We are looking forward to hearing from you soon.
Best regards,
Kim
AT400
Dear John
Thank you for your email regarding your order of new model computers : the AT-400.
I am pleased to tell you that our standard minimum order is 5000 computers and the price per unit is $8,000. The more computers you order, the greater the discount we will give.
I would like to inform you that the shipping costs will be paid by your company. If not, another 5% transportation cost will be added. Furthermore, both European and Asian languages manual are available.
Exclusivity is possible only if you agree to order 100,000 units each year for the next three years. The guarantee period is 12 months.
After your order is confirmed, computers will be shipped in about 30 days. As you are our first time customer, 50% pre-payment is required, and payment on delivery and 30 days after delivery are 25% respectively. If you make an order in the future, the payment will be more flexible.
Should you have any queries, please feel free to contact me at 1234-5678. I am looking forward to hearing from you soon.
Yours sincerely
Mary
DEF Co. Ltd.
Thank you for your email regarding your order of new model computers : the AT-400.
I am pleased to tell you that our standard minimum order is 5000 computers and the price per unit is $8,000. The more computers you order, the greater the discount we will give.
I would like to inform you that the shipping costs will be paid by your company. If not, another 5% transportation cost will be added. Furthermore, both European and Asian languages manual are available.
Exclusivity is possible only if you agree to order 100,000 units each year for the next three years. The guarantee period is 12 months.
After your order is confirmed, computers will be shipped in about 30 days. As you are our first time customer, 50% pre-payment is required, and payment on delivery and 30 days after delivery are 25% respectively. If you make an order in the future, the payment will be more flexible.
Should you have any queries, please feel free to contact me at 1234-5678. I am looking forward to hearing from you soon.
Yours sincerely
Mary
DEF Co. Ltd.
Negotiation
Dear Mr Brown,
Thank you for your interest in our new model-AT-400.
Concerning the quantity, our minimum order is 5000 computers which priced at $8000. If you order more than 6000 computers, we can offer 5% discount.
Normally, the transport cost is paid by the customers. In this case it will add another 5%.
The manual is available in all European and Asian languages. The exclusivity will be possible only if you agree to order 100,000 units each year for the next three years.
You will get 12 months guarantee. The Good will be delivered about 30 days after a firm order by ship.
For first time, you have to pay 50%pre-payment, then 25% on delivery, 25% 30 days after delivery and also they need a bank guarantee. The terms of payment for future orders you can be more flexible.
Best wishes,
Flora
Thank you for your interest in our new model-AT-400.
Concerning the quantity, our minimum order is 5000 computers which priced at $8000. If you order more than 6000 computers, we can offer 5% discount.
Normally, the transport cost is paid by the customers. In this case it will add another 5%.
The manual is available in all European and Asian languages. The exclusivity will be possible only if you agree to order 100,000 units each year for the next three years.
You will get 12 months guarantee. The Good will be delivered about 30 days after a firm order by ship.
For first time, you have to pay 50%pre-payment, then 25% on delivery, 25% 30 days after delivery and also they need a bank guarantee. The terms of payment for future orders you can be more flexible.
Best wishes,
Flora
Reply enquiry
Dear Mr. White,
Thank you for your enquiry and interest in our product.
Our latest model is the AT400. Our standard minimum order is 5,000 computers. The price is $8,000 per unit which excludes the transportation cost. An extra transportation fee of 5% of the invoice amount will be charged.
In addition, the manuals we provided are in European and Asian languages. We offer a 12 months guarantee. Exclusivity is possible only if a customer agrees to order 100,000 units each year for the next three years.
Finally, goods are shipped about 30 days after a firm order is received. For first time customers, we need a 50% pre-payment, 25% on delivery and 25% 30 days after delivery together with a bank guarantee. Thereafter, it would be more flexible in payment for future orders.
We look forward to hearing from you soon.Thank you for your kind attention.
Yours sincerely,
Agnes Rita
Thank you for your enquiry and interest in our product.
Our latest model is the AT400. Our standard minimum order is 5,000 computers. The price is $8,000 per unit which excludes the transportation cost. An extra transportation fee of 5% of the invoice amount will be charged.
In addition, the manuals we provided are in European and Asian languages. We offer a 12 months guarantee. Exclusivity is possible only if a customer agrees to order 100,000 units each year for the next three years.
Finally, goods are shipped about 30 days after a firm order is received. For first time customers, we need a 50% pre-payment, 25% on delivery and 25% 30 days after delivery together with a bank guarantee. Thereafter, it would be more flexible in payment for future orders.
We look forward to hearing from you soon.Thank you for your kind attention.
Yours sincerely,
Agnes Rita
Negotiating a project
Dear Sir/Madam
Thank you very much for your interest in our product – the AT-400. According to your request, I would like to offer the following terms.
Regarding the quantity, the minimum order quantity is 5000 units at $8000 each. The quantity discount depends on your quantity purchased. For example, 10% discount will be given to 10,000 units. We will provide more discounts on bulk purchase.
In relation to the transport cost, 5% of product cost will be charged on top of the purchase price. Moreover, European and Asian languages will be available on manual guide. We will also offer exclusive right to any customer who agree to order 100,000 units each year for the next three years. In addition, 12 months product guarantee will be given.
The delivery lead time is about 30 days upon a firm order. For the first time customer, we required 50% pre-payment, 25% on delivery and the remaining will be paid 30 days after delivery. Moreover, we need a bank guarantee to protect both sides’ interests. After the first order, more flexibility will be given to the terms of payment so as to maintain good business relationship.
I look forward to hearing from you soon.
Yours faithfully
Samson & Stella
Thank you very much for your interest in our product – the AT-400. According to your request, I would like to offer the following terms.
Regarding the quantity, the minimum order quantity is 5000 units at $8000 each. The quantity discount depends on your quantity purchased. For example, 10% discount will be given to 10,000 units. We will provide more discounts on bulk purchase.
In relation to the transport cost, 5% of product cost will be charged on top of the purchase price. Moreover, European and Asian languages will be available on manual guide. We will also offer exclusive right to any customer who agree to order 100,000 units each year for the next three years. In addition, 12 months product guarantee will be given.
The delivery lead time is about 30 days upon a firm order. For the first time customer, we required 50% pre-payment, 25% on delivery and the remaining will be paid 30 days after delivery. Moreover, we need a bank guarantee to protect both sides’ interests. After the first order, more flexibility will be given to the terms of payment so as to maintain good business relationship.
I look forward to hearing from you soon.
Yours faithfully
Samson & Stella
Re: Request for quotation
Dear Elaine and Winnie,
Thank you for your email regarding your interest in the AT-500 computer. We are sorry to inform you that the AT-500 model is now out of stock and our latest model is the AT-400, which has a much better performance than the AT-500.
Our standard minimum order is 5000 units and the price is $8000 per unit. There will be an addition 5% charge for shipping and the order would be shipped about 30 days after confirmation.
Concerning the terms of payment, for first time customer, we need a bank for guarantee on the payment and we require a 50% pre-payment, 25% on delivery and 25% 30 days after delivery. For an order of over 8000 computers, we would have a 3% discount offered to our customer.
The exclusive agreement would offer to customer with more than 100,000 units each year for the next three years. Lastly, we would offer a 12 months guarantee for AT-400 and our manual is available in all European and Asian languages.
Please let me know if you need further information and I am looking forward to hearing from you soon.
Regards
Mr Lee
Thank you for your email regarding your interest in the AT-500 computer. We are sorry to inform you that the AT-500 model is now out of stock and our latest model is the AT-400, which has a much better performance than the AT-500.
Our standard minimum order is 5000 units and the price is $8000 per unit. There will be an addition 5% charge for shipping and the order would be shipped about 30 days after confirmation.
Concerning the terms of payment, for first time customer, we need a bank for guarantee on the payment and we require a 50% pre-payment, 25% on delivery and 25% 30 days after delivery. For an order of over 8000 computers, we would have a 3% discount offered to our customer.
The exclusive agreement would offer to customer with more than 100,000 units each year for the next three years. Lastly, we would offer a 12 months guarantee for AT-400 and our manual is available in all European and Asian languages.
Please let me know if you need further information and I am looking forward to hearing from you soon.
Regards
Mr Lee
Week 7 Negotiating a Project
Revision
Click on Negotiating a Project. Complete the gaps and check your answers. Then click on [ next exercise ] at the bottom of the page. There are 5 pages to complete.
Click on Negotiating a Project. Complete the gaps and check your answers. Then click on [ next exercise ] at the bottom of the page. There are 5 pages to complete.
Monday, January 08, 2007
Email to Manufacturers
Dear Sir/Madam
We are the largest sole computer distributor to PRC and our headquarters are located in Hong Kong. We are interested in the new model of AT 500 which has just been brought out. We would like to make some sale orders of this model.
For the first order, we would like to make a quantity of 4000 computer sets. Moreover, we desire our purchase cost of $8000 per unit (FOB) with official selling price of $ 10000 per unit. Apart from these, we expect quantity discount will be provided on bulk purchase.
Regarding the manual of the computer, we need a Cantonese version as well since our major customers are located in PRC. In order to protect both sides’ interest, we would like to sign an exclusive agreement in our market. We also desire a guarantee of 12 months from your company so as to protect the products’ quality.
We are prepared to pay 30% pre-payment, 30% on delivery and 40% 3 months after delivery. Therefore, we hope that the delivery of the products will be made as soon as possible.
Sincerely hope that we can build a good long term business relationship. We look forward to hearing firm you soon.
Yours faithfully
Huge Computer Limited
We are the largest sole computer distributor to PRC and our headquarters are located in Hong Kong. We are interested in the new model of AT 500 which has just been brought out. We would like to make some sale orders of this model.
For the first order, we would like to make a quantity of 4000 computer sets. Moreover, we desire our purchase cost of $8000 per unit (FOB) with official selling price of $ 10000 per unit. Apart from these, we expect quantity discount will be provided on bulk purchase.
Regarding the manual of the computer, we need a Cantonese version as well since our major customers are located in PRC. In order to protect both sides’ interest, we would like to sign an exclusive agreement in our market. We also desire a guarantee of 12 months from your company so as to protect the products’ quality.
We are prepared to pay 30% pre-payment, 30% on delivery and 40% 3 months after delivery. Therefore, we hope that the delivery of the products will be made as soon as possible.
Sincerely hope that we can build a good long term business relationship. We look forward to hearing firm you soon.
Yours faithfully
Huge Computer Limited
AT 500
Dear sir / madam
I am the purchasing manager of ABC Co, a large chain of computer stores in Hong Kong & China.
We would like to order 4000 units of new model computers AT500. I found the price in the website is HK$8000, are shipping costs included in the price? We would be appreciated if a 20% discount is offered.
For a better marketing strategy, we request an exclusive agreement for this model in the first year. We are sure our extensive branches are able to boost the sales volume.
Moreover, is there a Cantonese version manual included? What is the guarantee period? We expect a minimum guarantee of 12 months.
Regarding the terms of payment, we would like to pay 30% pre-payment, 30% on delivery & 40% 3 months after delivery. If all the above terms are acceptable, please confirm the best available delivery time. We are sure we can do business with you in the future.
We look forward to hearing from you soon.
Yours faithfully
John Chan
ABC Co.
I am the purchasing manager of ABC Co, a large chain of computer stores in Hong Kong & China.
We would like to order 4000 units of new model computers AT500. I found the price in the website is HK$8000, are shipping costs included in the price? We would be appreciated if a 20% discount is offered.
For a better marketing strategy, we request an exclusive agreement for this model in the first year. We are sure our extensive branches are able to boost the sales volume.
Moreover, is there a Cantonese version manual included? What is the guarantee period? We expect a minimum guarantee of 12 months.
Regarding the terms of payment, we would like to pay 30% pre-payment, 30% on delivery & 40% 3 months after delivery. If all the above terms are acceptable, please confirm the best available delivery time. We are sure we can do business with you in the future.
We look forward to hearing from you soon.
Yours faithfully
John Chan
ABC Co.
Computer Price Negotiation
Dear Sir / Madam
I am the representative of a large chain of computer store. We sell computers directly to the public.
We are interested in your new computer model, the AT 500. We would like to buy 4,000 computers as a first order. We expect we could have a special discount for such big order.
May we know whether this price includes the shipping cost or not? Does this new model have a Cantonese version? We would like to have an exclusive agreement in your market.
If would be grateful if you can offer us a 12 months guarantee. Could you please delivery the 4,000 computers as soon as possible?
In terms of payment, we are prepared to pay 30% pre-payment, 30% on delivery and 40% on 3 months after your delivery.
We look forward to hearing from you soon.
Best Regards
Joyce Lee
Representative
I am the representative of a large chain of computer store. We sell computers directly to the public.
We are interested in your new computer model, the AT 500. We would like to buy 4,000 computers as a first order. We expect we could have a special discount for such big order.
May we know whether this price includes the shipping cost or not? Does this new model have a Cantonese version? We would like to have an exclusive agreement in your market.
If would be grateful if you can offer us a 12 months guarantee. Could you please delivery the 4,000 computers as soon as possible?
In terms of payment, we are prepared to pay 30% pre-payment, 30% on delivery and 40% on 3 months after your delivery.
We look forward to hearing from you soon.
Best Regards
Joyce Lee
Representative
order computer
Dear Manufacturer
We are a large chain of computer stores which sells directly to the public and we did some research to know your manufacturing computer technical skill is very good. So, we are very interest about the new model of AT 500.
We want to order 4000 computer as a first order. We are prepared the retail price is $8000. So we hope that you can give a special price for the quotation to us. If you have any discount to us, we are welcome.
Let me know either the product cost is including transportation cost. Or please also quote transportation fee on the quotation and our delivery place is in Hong Kong.
We have requested the manual which should be used Cantonese version. And we need to guarantee of the life cycle time is over 12 months for customers used.
Please let me know that lead time to us. We hope that the answer is ASAP.
Finally, we are prepared to pay 30% pre-payment, 30 % on delivery and 40 % 3 months after delivery.
We look forward to hearing from your soon.
Thanks & Best Regards
Kalai & Fumiko
We are a large chain of computer stores which sells directly to the public and we did some research to know your manufacturing computer technical skill is very good. So, we are very interest about the new model of AT 500.
We want to order 4000 computer as a first order. We are prepared the retail price is $8000. So we hope that you can give a special price for the quotation to us. If you have any discount to us, we are welcome.
Let me know either the product cost is including transportation cost. Or please also quote transportation fee on the quotation and our delivery place is in Hong Kong.
We have requested the manual which should be used Cantonese version. And we need to guarantee of the life cycle time is over 12 months for customers used.
Please let me know that lead time to us. We hope that the answer is ASAP.
Finally, we are prepared to pay 30% pre-payment, 30 % on delivery and 40 % 3 months after delivery.
We look forward to hearing from your soon.
Thanks & Best Regards
Kalai & Fumiko
Request for quotation
Dear Mr. Lee
We are a large chain of computer stores and we just received your new catalogue. We would like to place an order of AT 500 at 4000 quantities with $8,000 per unit. It is appreciated if you could offer us a discount. However, there are some points that we would like to clarify before placing the order:
1. Are shipping costs included in the price?
2. Is there any Cantonese version for the manual?
3. May we have an exclusive agreement?
4. Is it possible to have a guarantee of 12 months?
5. Would it be possible to have the delivery asap?
6. Could we pay 30% pre-payment, 30% on delivery and 40% three months after delivery?
We look forward to hearing from you soon.
Regards,
Elaine & Winnie
We are a large chain of computer stores and we just received your new catalogue. We would like to place an order of AT 500 at 4000 quantities with $8,000 per unit. It is appreciated if you could offer us a discount. However, there are some points that we would like to clarify before placing the order:
1. Are shipping costs included in the price?
2. Is there any Cantonese version for the manual?
3. May we have an exclusive agreement?
4. Is it possible to have a guarantee of 12 months?
5. Would it be possible to have the delivery asap?
6. Could we pay 30% pre-payment, 30% on delivery and 40% three months after delivery?
We look forward to hearing from you soon.
Regards,
Elaine & Winnie
Order for model AT500
Dear IBM
We are Broadway International Limited, www.broadway.com.hk., a large chain of computer stores in Hong Kong. We are emailing you off your website, which I found through Google.
Through your homepage we are interested in one of your latest model AT500, which has just been brought out. We would like to order 4,000 computers as a first order. Do you offer a quantity discount? We hope you can offer us about $8,000 per piece including the shipping costs.
In addition, most of our customers are local citizen and visitors come from Mainland China, therefore we hope we can have the manual in Chinese version. Also, we want a guarantee of 15 months.
Last but not least, we want to become the only agent of your company in Asia Region, so that inside the market there are no competitors and other stores can sell this model. We are pleased to prepare a 30% pre-payment, 30% on delivery and 40% 3 months after delivery.
We look forward to hearing from you and the delivery as soon as possible.
Thank you for your kind attention.
Agnes Rita
We are Broadway International Limited, www.broadway.com.hk., a large chain of computer stores in Hong Kong. We are emailing you off your website, which I found through Google.
Through your homepage we are interested in one of your latest model AT500, which has just been brought out. We would like to order 4,000 computers as a first order. Do you offer a quantity discount? We hope you can offer us about $8,000 per piece including the shipping costs.
In addition, most of our customers are local citizen and visitors come from Mainland China, therefore we hope we can have the manual in Chinese version. Also, we want a guarantee of 15 months.
Last but not least, we want to become the only agent of your company in Asia Region, so that inside the market there are no competitors and other stores can sell this model. We are pleased to prepare a 30% pre-payment, 30% on delivery and 40% 3 months after delivery.
We look forward to hearing from you and the delivery as soon as possible.
Thank you for your kind attention.
Agnes Rita
Monday, December 18, 2006
Being Direct and Brief (3)
Re: Thanks for your help
Thanks for your help during my stay in UK where I had never been to. The conference: Future of the Airline Industry was interesting. I had pleasure to meet UK sales team. I look forward to seeing some of UK staff who will visit Dubai office soon.
Regards, Nick
Thanks for your help during my stay in UK where I had never been to. The conference: Future of the Airline Industry was interesting. I had pleasure to meet UK sales team. I look forward to seeing some of UK staff who will visit Dubai office soon.
Regards, Nick
Being Direct and Brief
Thank for Your Help
Dear Mr. Brown,
Thanks for your help at the conference in London on the future of the airline industry.
Your UK sales team is wonderful. There are plans to bring some UK staff to Dubai at the end of the year to see how we run the Dubai office. I am looking forward to seeing you.
Best wishes,
Mary
Dear Mr. Brown,
Thanks for your help at the conference in London on the future of the airline industry.
Your UK sales team is wonderful. There are plans to bring some UK staff to Dubai at the end of the year to see how we run the Dubai office. I am looking forward to seeing you.
Best wishes,
Mary
Thanks for your help in London
Subject : Thanks for your help in London
Your assistance in the interesting conference on the air industry is highly appreciated. I had the great pleasure to meet your wonderful UK sales team and look forward to seeing them in the Dubai office at the end of the year.
Your assistance in the interesting conference on the air industry is highly appreciated. I had the great pleasure to meet your wonderful UK sales team and look forward to seeing them in the Dubai office at the end of the year.
Conference in London
Thank you for your help. The conference was really interesting. Please give my best regards to your UK sales team. There are plans to bring some UK staff over to Dubai at the end of the year. I look forward to seeing you.
Conference in London
Thank you for your help. The conference was really interesting. Please give my best regards to your UK sales team. There are plans to bring some UK staff over to Dubai at the end of the year. I look forward to seeing you.
Subject: Conference in London
Thanks for your help during the airline industry conference last week. Your help was really appreciated and the conference was really interesting. I had pleasure to meet your wonderful UK sales team. There are plans to bring UK staff to Dubai office at the end of the year.
Look forward to seeing you.
Regards
Thanks for your help during the airline industry conference last week. Your help was really appreciated and the conference was really interesting. I had pleasure to meet your wonderful UK sales team. There are plans to bring UK staff to Dubai office at the end of the year.
Look forward to seeing you.
Regards
Being Direct and Brief (2)
Re: Baltic States’ Market Developments
Thanks for your information. Krista Kilvet will be interested in your reports on Baltic States’ demand for consumer products over the next five years. By your presentation with political and economic back ground, the board would decide the large investment in the near future.
Regards, Stuart
Thanks for your information. Krista Kilvet will be interested in your reports on Baltic States’ demand for consumer products over the next five years. By your presentation with political and economic back ground, the board would decide the large investment in the near future.
Regards, Stuart
Baltic States Market developments
Thanks for your information. I’ve forwarded your mail to Krista Kilvet who is taken over from Doris Kareva. Would you please give a presentation at our Head office on the whole political and economic background in the region? The Board should be interested as we may be making some large investment in the near future.
Re market developments
Dear Mr Brown,
Thank you for your information about the market changes in the Baltic States. I’ve forward your email to our representative in Estonia, Krista Kilvert.
Would you be interested in giving a presentation on the whole political and economic background in the region?
Thank you for your information about the market changes in the Baltic States. I’ve forward your email to our representative in Estonia, Krista Kilvert.
Would you be interested in giving a presentation on the whole political and economic background in the region?
Baltic States Development
Subject : Baltic States Development
Thanks for sending me all the information about market changes in the Baltic and I’ve forwarded it to Krista Kilvet, our new representative in Estonia. We hope you could give a presentation about the political and economic background in the region to our Board at the Head Office. Look forward to hearing from you ASAP.
Thanks for sending me all the information about market changes in the Baltic and I’ve forwarded it to Krista Kilvet, our new representative in Estonia. We hope you could give a presentation about the political and economic background in the region to our Board at the Head Office. Look forward to hearing from you ASAP.
Subject: Market developments in the Baltic States
Thanks for your information. The information about expected demand for consumer products I’ve forwarded to Krista Kilvet, our representative in Estonia. Would you give a presentation at our Head office? The Board would be interested as we may be making large investments.
Look forward for your reply.
Thanks for your information. The information about expected demand for consumer products I’ve forwarded to Krista Kilvet, our representative in Estonia. Would you give a presentation at our Head office? The Board would be interested as we may be making large investments.
Look forward for your reply.
Confirmation of the next meeting on 4 Jan
Re our conversation, let’s meet in lobby of the Intercontinental Hotel TST at 2pm.
Be my guest for dinner. See you there.
Be my guest for dinner. See you there.
Meeting Confirmation
Re: Meeting Confirmation
Regarding our phone conversation, we will meet at the lobby of the intercontinental Hotel in TST at 2pm on 4th January. I look forward to seeing you there. If you are available, I will treat you dinner.
Regards, Eric
Regarding our phone conversation, we will meet at the lobby of the intercontinental Hotel in TST at 2pm on 4th January. I look forward to seeing you there. If you are available, I will treat you dinner.
Regards, Eric
Confirmation of meeting
Subject : Confirmation of Meeting
As spoken this morning, our next meeting on 4 January at 2pm at the lobby of the Intercontinental Hotel at TST is confirmed. After the meeting, I’ll dine with you and see you there.
As spoken this morning, our next meeting on 4 January at 2pm at the lobby of the Intercontinental Hotel at TST is confirmed. After the meeting, I’ll dine with you and see you there.
Confirmation of meeting
Dear Mr. Brown,
Confirmation of Meeting
We agreed on phone to meet at 2:00pm on 4 January at the lobby of the Intercontinental Hotel in Tsim Sha Tsui.
After that, I would like to invite you to have a dinner at the restaurant of Shereton Hotel.
Best wishes,
Mary
We agreed on phone to meet at 2:00pm on 4 January at the lobby of the Intercontinental Hotel in Tsim Sha Tsui.
After that, I would like to invite you to have a dinner at the restaurant of Shereton Hotel.
Best wishes,
Mary
Confirmation of meeting
Dear Mr. Brown,
Confirmation of Meeting
We agreed on phone to meet at 2:00pm on 4 January at the lobby of the Intercontinental Hotel in Tsim Sha Tsui.
After that, I would like to invite you to have a dinner at the restaurant of Shereton Hotel.
Best wishes,
Mary
We agreed on phone to meet at 2:00pm on 4 January at the lobby of the Intercontinental Hotel in Tsim Sha Tsui.
After that, I would like to invite you to have a dinner at the restaurant of Shereton Hotel.
Best wishes,
Mary
Hong Kong Tourist report
To: Hong Kong Tourism Board
Report of Hong Kong Tourism
Hong Kong is an attractive tourist place, which attracts millions of tourists from different areas. However, there are many aspects need to be improved:
Hong Kong is high populated areas, which gives rise to high traffic congestion and crowded environment. Luckily, Hong Kong has good infrastructure which smooth out the seriousness of traffic congestion.
According to authorized statistics, the indoor air conditioned temperature in public is the lowest in the world. So that, Hong Kong government advertise the temperature should be kept at 25 degree.
Furthermore, tourists complaints are on increasing trend due to corruption between shops and tourist agents, for example, cash rebates. In the meantime, the blacklists of those shops are distributed to tourists when arrived at Hong Kong.
On the other hand, Hong Kong still stands high position in tourist centre due to the following:
1. Many famous branded shops can be founded in HK, such as Central and Tsimshatsui.
2. Various kinds of dishes from different country, we can find Thai, Japanese, Italian, French, Indian cuisines in Hong Kong, especially delicious Chinese food.
3. Wide variety of products in terms of price, class, country and design etc.
4. No sales tax is levied in Hong Kong.
5. Safe place
6. Night life with sophisticated place, such as Lan Kwai Fong with long service hours till mid-night.
7. No foreign exchange restriction
I would like to recommend the following measure to reinforce our strengths:
1. Set up more tourist centre on each MTR and railway station
2. Build up more tourist spots.
3. Plan more interesting route to countryside and hiking
Thanks a lot
Sandy, Flora
Report of Hong Kong Tourism
Hong Kong is an attractive tourist place, which attracts millions of tourists from different areas. However, there are many aspects need to be improved:
Hong Kong is high populated areas, which gives rise to high traffic congestion and crowded environment. Luckily, Hong Kong has good infrastructure which smooth out the seriousness of traffic congestion.
According to authorized statistics, the indoor air conditioned temperature in public is the lowest in the world. So that, Hong Kong government advertise the temperature should be kept at 25 degree.
Furthermore, tourists complaints are on increasing trend due to corruption between shops and tourist agents, for example, cash rebates. In the meantime, the blacklists of those shops are distributed to tourists when arrived at Hong Kong.
On the other hand, Hong Kong still stands high position in tourist centre due to the following:
1. Many famous branded shops can be founded in HK, such as Central and Tsimshatsui.
2. Various kinds of dishes from different country, we can find Thai, Japanese, Italian, French, Indian cuisines in Hong Kong, especially delicious Chinese food.
3. Wide variety of products in terms of price, class, country and design etc.
4. No sales tax is levied in Hong Kong.
5. Safe place
6. Night life with sophisticated place, such as Lan Kwai Fong with long service hours till mid-night.
7. No foreign exchange restriction
I would like to recommend the following measure to reinforce our strengths:
1. Set up more tourist centre on each MTR and railway station
2. Build up more tourist spots.
3. Plan more interesting route to countryside and hiking
Thanks a lot
Sandy, Flora
Tourism Consultant
Dear Mr. Adam,
I am going to report my point of view of the infrastructures of Hong Kong Tourism. During my six weeks visit, I find Hong Kong is one of the best places for visitors to spend their holidays. It is a place with traditional Chinese and English culture, it must be because Hong Kong is governed by United Kingdom for over one hundred year. Also, it is a metropolitan city and financial centre of the Asia. It is really an amazing place.
However, during my visit it seems that there are still some room for the government to develop the tourism industry of Hong Kong. First of all, during these days we have only a few opportunities to see some Western style buildings in Hong Kong. Some of the most memorial and historical structures had been destroyed. It means that tourists find it hard to remember Hong Kong was once a British colony for the past hundred years.
Secondary, it seems that Hong Kong is suffering from very poor air pollution. Tourists cannot see the Victoria Harbour view from the peak clearly. Also, tourists feel freezing in the shopping mall, transportation, restaurant and hotels. Feedback from tourists it is not necessary to set the temperature too low. It may be a bad impression for their visit.
Finally, there are only a few tourism sceneries in Hong Kong. After the first visit tourists find there is no more attractive places for them to visit again in Hong Kong. Hong Kong Disneyland, Ocean Park, the Nhong Ping 360’ and the Wetland Park are too small for visitors to spend a whole day visit.
It is recommend the government of Hong Kong should put more attention to the tourism infrastructures and improve the air pollution of the city.
Thank you for your kind attention.
I am going to report my point of view of the infrastructures of Hong Kong Tourism. During my six weeks visit, I find Hong Kong is one of the best places for visitors to spend their holidays. It is a place with traditional Chinese and English culture, it must be because Hong Kong is governed by United Kingdom for over one hundred year. Also, it is a metropolitan city and financial centre of the Asia. It is really an amazing place.
However, during my visit it seems that there are still some room for the government to develop the tourism industry of Hong Kong. First of all, during these days we have only a few opportunities to see some Western style buildings in Hong Kong. Some of the most memorial and historical structures had been destroyed. It means that tourists find it hard to remember Hong Kong was once a British colony for the past hundred years.
Secondary, it seems that Hong Kong is suffering from very poor air pollution. Tourists cannot see the Victoria Harbour view from the peak clearly. Also, tourists feel freezing in the shopping mall, transportation, restaurant and hotels. Feedback from tourists it is not necessary to set the temperature too low. It may be a bad impression for their visit.
Finally, there are only a few tourism sceneries in Hong Kong. After the first visit tourists find there is no more attractive places for them to visit again in Hong Kong. Hong Kong Disneyland, Ocean Park, the Nhong Ping 360’ and the Wetland Park are too small for visitors to spend a whole day visit.
It is recommend the government of Hong Kong should put more attention to the tourism infrastructures and improve the air pollution of the city.
Thank you for your kind attention.
Dear Mrs. Chow,
Hong Kong is a shopping and dinning paradise. Every year, there are many tourists visiting Hong Kong. However, other Southeast Asian countries have begun to attract these tourists. In order to keep Hong Kong being attractive, we should be aware of our strengths and weaknesses in tourism.
Firstly, the main problem we are facing is air pollution. Our environment seems not to be suitable for sun and sand holidays. Secondly, the transportation fee is relatively high.
As the main cause of air pollution is from the factories in Guangdong province, we suggest discussing it with government officers of this province. For the problem of high transportation fee, we suggest to give a free one day pass to every tourist so that they could enjoy free trips.
One of our strengths is that we have quality tourism service. Many shops can provide genuine products with clearly displayed prices as well as product information. As long as we can ensure superb customer service with front-line staff possessing extensive product knowledge, our reputation of shopping and dinning paradise could be maintained.
I hope the above information would be useful to you. Should you have any queries, please feel free to contact me.
Yours truly,
Agnes Elaine
Hong Kong is a shopping and dinning paradise. Every year, there are many tourists visiting Hong Kong. However, other Southeast Asian countries have begun to attract these tourists. In order to keep Hong Kong being attractive, we should be aware of our strengths and weaknesses in tourism.
Firstly, the main problem we are facing is air pollution. Our environment seems not to be suitable for sun and sand holidays. Secondly, the transportation fee is relatively high.
As the main cause of air pollution is from the factories in Guangdong province, we suggest discussing it with government officers of this province. For the problem of high transportation fee, we suggest to give a free one day pass to every tourist so that they could enjoy free trips.
One of our strengths is that we have quality tourism service. Many shops can provide genuine products with clearly displayed prices as well as product information. As long as we can ensure superb customer service with front-line staff possessing extensive product knowledge, our reputation of shopping and dinning paradise could be maintained.
I hope the above information would be useful to you. Should you have any queries, please feel free to contact me.
Yours truly,
Agnes Elaine
HK tourism consultant
Dear Mr. Chung,
As you requested we have analysed Hong Kong’s potential as a tourist destination.
Firstly I would like to start with the most positive aspects.
As you may know Hong Kong is a mixture of cultures which means very different people, food and traditions altogether. It is an amazing destination which is easy to visit because of the convenient public transportation network, efficient banking service and not very expensive restaurants.
On the other hand, those tourists who like to enjoy countryside while travelling can find spectacular views and go hiking choosing a wide range of mountain trails.
Secondly, I’m afraid that pollution could be a little problem since tourists might feel a little uncomfortable. Unfortunately, a few citizens haven’t got the appropriate manners so travellers could feel like not being welcome. Finally, I would like to remind you that Hong Kong is a quite busy city meaning that accommodation is a little expensive.
Please don’t hesitate to contact me if you require further information.
Sincerely yours,
Mr. Tou
As you requested we have analysed Hong Kong’s potential as a tourist destination.
Firstly I would like to start with the most positive aspects.
As you may know Hong Kong is a mixture of cultures which means very different people, food and traditions altogether. It is an amazing destination which is easy to visit because of the convenient public transportation network, efficient banking service and not very expensive restaurants.
On the other hand, those tourists who like to enjoy countryside while travelling can find spectacular views and go hiking choosing a wide range of mountain trails.
Secondly, I’m afraid that pollution could be a little problem since tourists might feel a little uncomfortable. Unfortunately, a few citizens haven’t got the appropriate manners so travellers could feel like not being welcome. Finally, I would like to remind you that Hong Kong is a quite busy city meaning that accommodation is a little expensive.
Please don’t hesitate to contact me if you require further information.
Sincerely yours,
Mr. Tou
Short report of local tour guide
Since 2004, the number of tourists from mainland has increased sharply. They come to Hong Kong for both shopping and sight-seeing. However, there are many complaints about the bad attitude of local tour guides. They take the tourists to many shopping centres and force them to buy a minimum amount of souvenirs. If they refuse to buy, they can’t go back to their hotels.
These incidents damage the reputation of Hong Kong tourism. Many mainlanders prefer to go Hong Kong by themselves instead of joining the tours. Some of them even switch to go to other Asian countries. We must face the problem seriously.
Firstly, the Tourism Board should provide the industry participants regular training and seminars in order to reinforce their ethics. Secondly, the government should implement the guidelines for conducting the business of travel agents. Finally, the regular monitors should be conducted and disclose the name of agents violating the guideline.
These incidents damage the reputation of Hong Kong tourism. Many mainlanders prefer to go Hong Kong by themselves instead of joining the tours. Some of them even switch to go to other Asian countries. We must face the problem seriously.
Firstly, the Tourism Board should provide the industry participants regular training and seminars in order to reinforce their ethics. Secondly, the government should implement the guidelines for conducting the business of travel agents. Finally, the regular monitors should be conducted and disclose the name of agents violating the guideline.
Outlining the problem area and the areas of potential
Based on the Hong Kong Tourism Board information, many tourists have complained about the tourist guide always leading them to buy consumer products but spending little time on sightseeing. Moreover, tourists feel that the tourist guides don’t have good presentation skill to introduce spotting point in Hong Kong.
Besides, tourists also stated that air pollution is very serious everywhere especially Mongkok & Causeway Bay.
For the solutions of the above, route should be re-arranged by travel agency to spend more time for sightseeing. And training should be provided to the tourist guides for improving their presentation skill. For air pollution, Hong Kong government had already set up a rule in order to improve current situation.
Besides, tourists also stated that air pollution is very serious everywhere especially Mongkok & Causeway Bay.
For the solutions of the above, route should be re-arranged by travel agency to spend more time for sightseeing. And training should be provided to the tourist guides for improving their presentation skill. For air pollution, Hong Kong government had already set up a rule in order to improve current situation.
Monday, December 11, 2006
Tourism on the island of Bozburun
Two problems:
The Bozhurun is a nice place for all people but it seems the place is only sun and sand Holidays. To be honest, I’m not sure that Tourists may be spending much.
Other Factors:
Its good sounds to hear HK government invest money for building so it has been a benefit from service customer. Base on this investment, we can improve the construction of the building. The quality of building may be quite good. And I think there mightn’t be destroyed an unspoilt areas issue.
Solutions:
Could it possibly improve product. Such as motor water bicycle, flowing banana, provide snake food. Why don’t we to do advertising on TV, radio, Internet and MTR for attracting tourists from other area. I wonder if I could like to know all cultural tourism to provide perfect service to customer based on training.
The Bozhurun is a nice place for all people but it seems the place is only sun and sand Holidays. To be honest, I’m not sure that Tourists may be spending much.
Other Factors:
Its good sounds to hear HK government invest money for building so it has been a benefit from service customer. Base on this investment, we can improve the construction of the building. The quality of building may be quite good. And I think there mightn’t be destroyed an unspoilt areas issue.
Solutions:
Could it possibly improve product. Such as motor water bicycle, flowing banana, provide snake food. Why don’t we to do advertising on TV, radio, Internet and MTR for attracting tourists from other area. I wonder if I could like to know all cultural tourism to provide perfect service to customer based on training.
Toursim on the island of Bozburun
Dear Mr. Sun,
A report on tourism on the Bozburun Island
I have visited the Bozburun Island for a week. To be honest, I am not sure that Bozburun is a good place for tourism as there are two problems with it. First of all, it seems to be only suitable for sun and sand holidays. Actually, there isn’t any shopping mall on the island and tourists wouldn’t spend much on shopping.
Although money has been a bit benefit, we might be suffered from poor quality construction. Also, I’m afraid that some unspoilt areas would be destroyed by pollutions.
In order to tackle the problems that I have mentioned, it would be better if we could improve the products and increase the interest of tourists to visit the Bozburun island. Perhaps we could develop cultural tourism to attract tourists from other areas. Moreover, it seems that we could improve our customer service by providing more training to our staff.
I hope this report will be useful to you. For further information, please feel free to contact me.
Regards,
Agnes Elaine
A report on tourism on the Bozburun Island
I have visited the Bozburun Island for a week. To be honest, I am not sure that Bozburun is a good place for tourism as there are two problems with it. First of all, it seems to be only suitable for sun and sand holidays. Actually, there isn’t any shopping mall on the island and tourists wouldn’t spend much on shopping.
Although money has been a bit benefit, we might be suffered from poor quality construction. Also, I’m afraid that some unspoilt areas would be destroyed by pollutions.
In order to tackle the problems that I have mentioned, it would be better if we could improve the products and increase the interest of tourists to visit the Bozburun island. Perhaps we could develop cultural tourism to attract tourists from other areas. Moreover, it seems that we could improve our customer service by providing more training to our staff.
I hope this report will be useful to you. For further information, please feel free to contact me.
Regards,
Agnes Elaine
Report of tourism on the island of Bozburun
Report of tourism on the island of Bozburun
The island of Bozburun is beautiful and peaceful but it seems that there are only sun and sand holidays. To be honest, the tourists seem do not spend much.
It seems large amount of investment could be a benefit to the developing of tourism on the island. Due to the poor quality construction, I wonder if we can improve the basic infra-structures. I think it would be a good idea to protect the unspoilt areas from being destroyed.
Actually, there can be a lot of solutions. Perhaps we could improve product, such as handmade souvenirs, honey moon package, company barbecue gathering. At the same time, we could develop cultural tourism. I think we can improve customer service by providing professional training about hospitality. By doing those, it might attract tourists from overseas.
Jessica and Flora
The island of Bozburun is beautiful and peaceful but it seems that there are only sun and sand holidays. To be honest, the tourists seem do not spend much.
It seems large amount of investment could be a benefit to the developing of tourism on the island. Due to the poor quality construction, I wonder if we can improve the basic infra-structures. I think it would be a good idea to protect the unspoilt areas from being destroyed.
Actually, there can be a lot of solutions. Perhaps we could improve product, such as handmade souvenirs, honey moon package, company barbecue gathering. At the same time, we could develop cultural tourism. I think we can improve customer service by providing professional training about hospitality. By doing those, it might attract tourists from overseas.
Jessica and Flora
Island of Bozburun
After two months of field work at the island of Bozburun we’ve found out the following conclusions:
Although we thought the island may be a resort it seems that the range of the activities may be a bit limited. I think that tourist could have slight difficulties to enjoy their selves and as a result they wouldn’t spend much.
On the other hand, our investment in this project has made a good profit. Actually, 5 hotels have invested in the island and a casino may join the project next week. I’m afraid that the investments could fail because of the quality construction. To be honest the quality is not very good. Besides, unspoilt areas might be a bit damaged if we run our present project.
In that case I would like to present you some solutions that I think they may help.
First of all it would be better to slightly improve our product strategy. That might be better if we attract tourists from other areas so that we could improve our aims. In order to achieve it I think it might be useful to create a cultural tourism in order to let them realize that we are offering a wide range of activities. In that case, a customer service office may be a bit necessary. I would like to suggest that you prepare a training course for the staff making sure that they would be ready to answer all kind of enquiries.
I guess the idea I’m providing to you may sound quite expensive but let me tell you that I’m pretty sure there aren’t other ways to solve the problem.
Although we thought the island may be a resort it seems that the range of the activities may be a bit limited. I think that tourist could have slight difficulties to enjoy their selves and as a result they wouldn’t spend much.
On the other hand, our investment in this project has made a good profit. Actually, 5 hotels have invested in the island and a casino may join the project next week. I’m afraid that the investments could fail because of the quality construction. To be honest the quality is not very good. Besides, unspoilt areas might be a bit damaged if we run our present project.
In that case I would like to present you some solutions that I think they may help.
First of all it would be better to slightly improve our product strategy. That might be better if we attract tourists from other areas so that we could improve our aims. In order to achieve it I think it might be useful to create a cultural tourism in order to let them realize that we are offering a wide range of activities. In that case, a customer service office may be a bit necessary. I would like to suggest that you prepare a training course for the staff making sure that they would be ready to answer all kind of enquiries.
I guess the idea I’m providing to you may sound quite expensive but let me tell you that I’m pretty sure there aren’t other ways to solve the problem.
Tourism on the Island of Bozburun
Dear Mr. Brown,
I am writing to report on tourism on the island of Bozburun. To be honest, it seems that we have slight problems here.
Firstly, the infrastructure of tourism is not enough, not many scenic places for tourist to visit and they could only enjoy sun and sand holidays here. Secondly, there aren’t enough shopping mall and traditional souvenirs for tourists and it appears that they are not willing to spend too much. In addition, the constructions of building are not in a very good condition and it seems the unspoilt areas are in a danger of being destroyed.
I would like to recommend improving the facilities, promote and advertise Bozburun traditional cultural hence attract tourists from other areas. We could also train our staff for providing a better customer services. I hope these could improve the tourism on the island of Bozburun in the near future.
Regards
Anna
I am writing to report on tourism on the island of Bozburun. To be honest, it seems that we have slight problems here.
Firstly, the infrastructure of tourism is not enough, not many scenic places for tourist to visit and they could only enjoy sun and sand holidays here. Secondly, there aren’t enough shopping mall and traditional souvenirs for tourists and it appears that they are not willing to spend too much. In addition, the constructions of building are not in a very good condition and it seems the unspoilt areas are in a danger of being destroyed.
I would like to recommend improving the facilities, promote and advertise Bozburun traditional cultural hence attract tourists from other areas. We could also train our staff for providing a better customer services. I hope these could improve the tourism on the island of Bozburun in the near future.
Regards
Anna
Report on tourism on the island of Bozburun
It seems that the island of Bozburun is facing two problems which are the only sun and sand holidays and tourist do not spend much. These problems might make the Island becoming less attractive to tourists.
The other factors affecting the Island are poor quality construction and danger of unspoilt areas being destroyed. Investment can be put into these areas in order to tackle the problems.
Frankly speaking, there might be some other solutions that can solve the above problems. For example, improving the product such as souvenirs and gifts might help to attract tourists from other areas. Furthermore, giving more training to the tourist guides so as to boost their customer service can enhance and improve cultural tourism.
The other factors affecting the Island are poor quality construction and danger of unspoilt areas being destroyed. Investment can be put into these areas in order to tackle the problems.
Frankly speaking, there might be some other solutions that can solve the above problems. For example, improving the product such as souvenirs and gifts might help to attract tourists from other areas. Furthermore, giving more training to the tourist guides so as to boost their customer service can enhance and improve cultural tourism.
Tourism on the island of Bozburun
During the trip on Bozburun, it seems that sun and sand was always found on the island. To be honest, it is not clear if tourist spend much.
Actually, the quality of construction might not be good since not much money was given. That might not be safe of unspoilt areas being destroyed.
Perhaps product such as water-bike should be improved to attract tourists from other areas. Moreover, would it be possible to provide training about customer service and cultural tourism to the staff on island?
Actually, the quality of construction might not be good since not much money was given. That might not be safe of unspoilt areas being destroyed.
Perhaps product such as water-bike should be improved to attract tourists from other areas. Moreover, would it be possible to provide training about customer service and cultural tourism to the staff on island?
Error Correction Lesson 4
These are all errors that you made in your writing in lesson 4.
Do the exercise to find out the errors.
Do the exercise to find out the errors.
Monday, December 04, 2006
Agnes Crystal Jessica
Hi Peter,
I’ve got your email and I’m disappointed that you can’t join us in the coming conference. The conference is very important to us and if you can rearrange your schedule, please try your best to join us. Probably, you can attend the conference after your business trip.
Hopefully, we can get more suppliers information and this will be beneficial for our future development. If you really have difficulties for the rearrangement, please let me know asap.
Hope to see you at the conference.
I’ve got your email and I’m disappointed that you can’t join us in the coming conference. The conference is very important to us and if you can rearrange your schedule, please try your best to join us. Probably, you can attend the conference after your business trip.
Hopefully, we can get more suppliers information and this will be beneficial for our future development. If you really have difficulties for the rearrangement, please let me know asap.
Hope to see you at the conference.
Task 2 - reply letter - Kalai & Amanda
Dear Mary
I want to change our conference to a meeting on 10 December 2006 since your business trip sounded interesting. I want to know more about the details.
How about the Siemens contract? Is it successful? What kind of problem do you have? I am sure that the problem must be solved at last. I would like to know if there are interesting things during the interviews. The whole trip seems very important, I am glad that if I am there with you.
Best, Ann
I want to change our conference to a meeting on 10 December 2006 since your business trip sounded interesting. I want to know more about the details.
How about the Siemens contract? Is it successful? What kind of problem do you have? I am sure that the problem must be solved at last. I would like to know if there are interesting things during the interviews. The whole trip seems very important, I am glad that if I am there with you.
Best, Ann
Edwina & Wai
Hi ! Mary
How’s your presentation in Shanghai? Was it successful??
It is a pity that we could not go to conference last weekend together. It was very interesting. Anyway, I will tell you more about that and give you the brochure during the dinner.
I heard that your company has problem with the Siemens contract as they are looking for a new supplier. Right? Is the problem solved now? Well, I believe your company will win the contract eventually as you have long-term relationship with the Siemens.
I am OK to have a dinner with you on 23 December. It’s been long times we haven’t gather each other. Let’s think where and when you want to go on that day!
Hope to see you soon.
Peter
How’s your presentation in Shanghai? Was it successful??
It is a pity that we could not go to conference last weekend together. It was very interesting. Anyway, I will tell you more about that and give you the brochure during the dinner.
I heard that your company has problem with the Siemens contract as they are looking for a new supplier. Right? Is the problem solved now? Well, I believe your company will win the contract eventually as you have long-term relationship with the Siemens.
I am OK to have a dinner with you on 23 December. It’s been long times we haven’t gather each other. Let’s think where and when you want to go on that day!
Hope to see you soon.
Peter
Task 1 - Kalai & Amanda
Dear Ann
I am sorry that I can’t go to the conference with you since my boss & I have to go to Shanghai on a business trip on the same weekend. The purpose of the trip is for promoting our new product. So I must go to this trip. Can you re-arrange the date of our conference?
I am now busy preparing the things for the business trip such as sales report, hotel reservation & flight booking.
Please tell me the date of our conference if you can re-arrange.
Best, Mary
I am sorry that I can’t go to the conference with you since my boss & I have to go to Shanghai on a business trip on the same weekend. The purpose of the trip is for promoting our new product. So I must go to this trip. Can you re-arrange the date of our conference?
I am now busy preparing the things for the business trip such as sales report, hotel reservation & flight booking.
Please tell me the date of our conference if you can re-arrange.
Best, Mary
Agnes Crystal Jessica
Hi Johnny,
I’m sorry that I can’t go to a conference next weekend with you. It’s because I should go to Shanghai on a business trip on the same weekend. I’m dealing with a Shanghai company on a joint venture business. Have you heard about it? Chinese people emphasize “relationship” and so I should go to Shanghai to establish this relationship. Please send me a copy of the conference minutes when you are back. Nevertheless, I will join you on your next trip.
Thanks
Agnes Crystal Jessica
I’m sorry that I can’t go to a conference next weekend with you. It’s because I should go to Shanghai on a business trip on the same weekend. I’m dealing with a Shanghai company on a joint venture business. Have you heard about it? Chinese people emphasize “relationship” and so I should go to Shanghai to establish this relationship. Please send me a copy of the conference minutes when you are back. Nevertheless, I will join you on your next trip.
Thanks
Agnes Crystal Jessica
Edwina & Wai
Hi! Peter
How are you these days? I am sorry to tell you that I am not able to go to a conference with you next weekend as I will go to Shanghai on a business trip with my boss.
My boss is not a nice guy and I was just informed this morning. I am busy to prepare the presentation in these few days as it is difficult for me to find so much data. I hope I can finish it before the DEADLINE.
Do you have any dating with your lovely girlfriend at Christmas?? Let’s have a dinner on 23 December as I think that you must be busy on Christmas Eve.
Wish you have a merry Christmas!!
Best regards
Mary
How are you these days? I am sorry to tell you that I am not able to go to a conference with you next weekend as I will go to Shanghai on a business trip with my boss.
My boss is not a nice guy and I was just informed this morning. I am busy to prepare the presentation in these few days as it is difficult for me to find so much data. I hope I can finish it before the DEADLINE.
Do you have any dating with your lovely girlfriend at Christmas?? Let’s have a dinner on 23 December as I think that you must be busy on Christmas Eve.
Wish you have a merry Christmas!!
Best regards
Mary
Fumiko & Iris
Hi Paul,
How are you? I have bad news for you. I can’t meet you at next weekend’s conference because I have to go to Shanghai on a business trip. I’m really sorry but we would have to meet another day.
I would like to talk about my relationship with my boyfriend with you during our weekend’s meeting but as I won’t be able to do so I would like to tell you my worries by email.
As you know me and Tony are going through a very critical time and we are not feeling comfortable with each other. I’m really thinking on leaving him but I’m afraid because I’m not sure if I would be able to live without him. I was wondering if you could give me some advice? If you were me, what would you do?
I hope you can reply my email as soon as possible. I’ll be waiting for it.
Yours,
Ana
Dear Ana
I’m sorry to hear that you will not be able to join the conference. I would have liked to meet you there, because we could have talked about your problem.
I am really worried about what is going on between you and Tony. It’s unbelievable. Because you two matched very well together.
I would like to meet you after your business trip in person. Are you available Monday week?
I’m looking forward to seeing you soon.
Best Regards, Paul
How are you? I have bad news for you. I can’t meet you at next weekend’s conference because I have to go to Shanghai on a business trip. I’m really sorry but we would have to meet another day.
I would like to talk about my relationship with my boyfriend with you during our weekend’s meeting but as I won’t be able to do so I would like to tell you my worries by email.
As you know me and Tony are going through a very critical time and we are not feeling comfortable with each other. I’m really thinking on leaving him but I’m afraid because I’m not sure if I would be able to live without him. I was wondering if you could give me some advice? If you were me, what would you do?
I hope you can reply my email as soon as possible. I’ll be waiting for it.
Yours,
Ana
Dear Ana
I’m sorry to hear that you will not be able to join the conference. I would have liked to meet you there, because we could have talked about your problem.
I am really worried about what is going on between you and Tony. It’s unbelievable. Because you two matched very well together.
I would like to meet you after your business trip in person. Are you available Monday week?
I’m looking forward to seeing you soon.
Best Regards, Paul
Winnie and Rita
Dear Mary,
I am sorry that I can’t join the conference next weekend as I have been assigned to go to Shanghai on next Thursday to have an urgent meeting with one of our customers. This customer in Shanghai had been doing business with us for over 10 years, my supervisor really wants me to discuss with him in person, I’m really sorry about the last minute notice. As an apology, I promise to buy you a good meal later.
I am indeed busy over the past few weeks, a lot of customers were visiting and deadlines are coming for a lot of projects. How are you there? Hope you will enjoy your trip next weekend.
Regards
Winnie
I am sorry that I can’t join the conference next weekend as I have been assigned to go to Shanghai on next Thursday to have an urgent meeting with one of our customers. This customer in Shanghai had been doing business with us for over 10 years, my supervisor really wants me to discuss with him in person, I’m really sorry about the last minute notice. As an apology, I promise to buy you a good meal later.
I am indeed busy over the past few weeks, a lot of customers were visiting and deadlines are coming for a lot of projects. How are you there? Hope you will enjoy your trip next weekend.
Regards
Winnie
Agnes Crystal Jessica: Christmas Party
Dear Mr. Hanks,
We are planning to organize a Christmas party on December 23. Our aims of this activity are to celebrate as well as reinforce staff relationships.
We propose the party to be held at the Hong Kong Hotel and invite all the staff. There will be lucky draws and a Santa Claus will present gifts to the participants. Buffet dinner with different kinds of Christmas food such as Turkey will be provided. The party will start at 19:00 and end at 24:00.
Budget is listed as below:
Total
1) Buffet dinner $400 per person $20,000
2) Gifts $10,000
3) Miscellaneous $2,000
Grand $32,000
Would you please make your decision on our proposal? If you agree with the plan, please inform us as soon as possible. Since it is December now, many arenas in hotels are reserved at the month end. If we can get your approval, we will start our work immediately.
Best regards,
Agnes Crystal Jessica
We are planning to organize a Christmas party on December 23. Our aims of this activity are to celebrate as well as reinforce staff relationships.
We propose the party to be held at the Hong Kong Hotel and invite all the staff. There will be lucky draws and a Santa Claus will present gifts to the participants. Buffet dinner with different kinds of Christmas food such as Turkey will be provided. The party will start at 19:00 and end at 24:00.
Budget is listed as below:
Total
1) Buffet dinner $400 per person $20,000
2) Gifts $10,000
3) Miscellaneous $2,000
Grand $32,000
Would you please make your decision on our proposal? If you agree with the plan, please inform us as soon as possible. Since it is December now, many arenas in hotels are reserved at the month end. If we can get your approval, we will start our work immediately.
Best regards,
Agnes Crystal Jessica
Iris & Fumi
Dear Mr. Boo
Today, I would like to talk about the current project that I’m working on.
Now our government has asked my company to plan a project to design a new road network.
My town’s existing road network is not efficient anymore. Because more and more people are having their own cars, there are always traffic congestions. If we try to go from city A to city B, it takes around three hours. Our aim is to set up the most appropriate road network.
In this year, we got USD100mm budget. 20 people are working as a team. And we are using out resources to improve our work. At the moment, the plan was progressed on time. It seems like we will complete it within the budget.
Some team workers are short of skills, so we have to train them up. And we need to demolish some parts of town, in order to set up a new road. However, people who are living there hesitate to move. We still don’t know how we can solve the problem.
I will let you know the progress in near future. If you are interested it, please visit our office. You can take a look at our project.
Best regards,
Bee
Today, I would like to talk about the current project that I’m working on.
Now our government has asked my company to plan a project to design a new road network.
My town’s existing road network is not efficient anymore. Because more and more people are having their own cars, there are always traffic congestions. If we try to go from city A to city B, it takes around three hours. Our aim is to set up the most appropriate road network.
In this year, we got USD100mm budget. 20 people are working as a team. And we are using out resources to improve our work. At the moment, the plan was progressed on time. It seems like we will complete it within the budget.
Some team workers are short of skills, so we have to train them up. And we need to demolish some parts of town, in order to set up a new road. However, people who are living there hesitate to move. We still don’t know how we can solve the problem.
I will let you know the progress in near future. If you are interested it, please visit our office. You can take a look at our project.
Best regards,
Bee
Email 1 - Kalai & Amanda
Dear Ann
I would like to introduce the activity details to you.
The name of the activity is “Count Down Party for Christmas” The aim of this activity is to give a chance for people to celebrate Christmas. We have booked a hotel’s ballroom on 24 December 2006. Food & drinks will be served between 19:00 to 21:00 and lucky draw will be held at 21:30.
The budget of the activity is around HK$20,000. It will be spent on venue, presents, decoration and invitation cards.
The problem we are facing now is the total number of participates since we have to make the decision for booking the size of the ballroom. We are going to set a deadline of next Monday, by which the total number of participates should be fixed.
Should you have any queries, please contact me at 1234 5678.
Yours sincerely
Mary Chan
I would like to introduce the activity details to you.
The name of the activity is “Count Down Party for Christmas” The aim of this activity is to give a chance for people to celebrate Christmas. We have booked a hotel’s ballroom on 24 December 2006. Food & drinks will be served between 19:00 to 21:00 and lucky draw will be held at 21:30.
The budget of the activity is around HK$20,000. It will be spent on venue, presents, decoration and invitation cards.
The problem we are facing now is the total number of participates since we have to make the decision for booking the size of the ballroom. We are going to set a deadline of next Monday, by which the total number of participates should be fixed.
Should you have any queries, please contact me at 1234 5678.
Yours sincerely
Mary Chan
Email to a colleague about a current project
Dear Adam,
How are you? Christmas is approaching! Are you going to have a trip during this long holiday?
I am organizing the annual staff ball on December 22. It will take place in the Hong Kong Jockey Clubhouse. This is one of the largest events in our company, every staff and their spouse will enjoy that night.
I have to prepare the lucky draw of the event and I am going to ask for sponsorships. Donation letters have been sent out to our suppliers, I hope to hear from them soon. If not, we have to buy gifts using our own financial resources.
Overall the progress is quite smooth. However, we still have a problem about choosing the menu for that night. Most of our participants would like to have steak, but a quarter of them would like to have fish fillet instead of meat. Finally, we have overcome this problem and the menu for the staff ball will be surf and turf.
Merry Christmas and please send my best regards to all of your family members.
Best wishes,
How are you? Christmas is approaching! Are you going to have a trip during this long holiday?
I am organizing the annual staff ball on December 22. It will take place in the Hong Kong Jockey Clubhouse. This is one of the largest events in our company, every staff and their spouse will enjoy that night.
I have to prepare the lucky draw of the event and I am going to ask for sponsorships. Donation letters have been sent out to our suppliers, I hope to hear from them soon. If not, we have to buy gifts using our own financial resources.
Overall the progress is quite smooth. However, we still have a problem about choosing the menu for that night. Most of our participants would like to have steak, but a quarter of them would like to have fish fillet instead of meat. Finally, we have overcome this problem and the menu for the staff ball will be surf and turf.
Merry Christmas and please send my best regards to all of your family members.
Best wishes,
Edwina & Wai
Hi! Peter
How are you these days? I am sorry to tell you that I am not able to go to a conference with you next weekend as I will go to Shanghai on a business trip with my boss.
My boss is not a nice guy and I was just informed this morning. I am busy to prepare the presentation in these few days as it is difficult for me to find so much data. I hope I can finish it before the DEADLINE.
Do you have any dating with your lovely girlfriend at Christmas?? Let’s have a dinner on 23 December as I think that you must be busy on Christmas Eve.
Wish you have a merry Christmas!!
Best regards
Mary
How are you these days? I am sorry to tell you that I am not able to go to a conference with you next weekend as I will go to Shanghai on a business trip with my boss.
My boss is not a nice guy and I was just informed this morning. I am busy to prepare the presentation in these few days as it is difficult for me to find so much data. I hope I can finish it before the DEADLINE.
Do you have any dating with your lovely girlfriend at Christmas?? Let’s have a dinner on 23 December as I think that you must be busy on Christmas Eve.
Wish you have a merry Christmas!!
Best regards
Mary
Edwina & Wai
Dear Peter
I am writing in connection with the current project that we are working on. The activity is chocolate sales campaign at Christmas.
The aims of this activity are to promote our brand name and increase our sales volume. The extra resources include varieties of chocolate favours, marketing costs, rental expenses and labour costs.
The financial budget is prepared as follows:
Chocolate ($50,000)
Package ($10,000)
Rent ($40,000)
Labour ($20,000)
Total costs are $120,000.
In general, chocolate will be delivered from Belgium by next Monday and they will be packed by our department staff immediately. We are recruiting sales staff and suitable candidates will be selected shortly.
However, it is difficult to find a suitable place to promote and sell our products as most of the shopping malls are reserved by other companies during Christmas. It leads the large increase of rent. Would you please give the past event’s information for us to find a suitable place as soon as possible?
We are looking forward to receiving your reply. Feel free to discuss if you have any problem.
Best regards
Mary
I am writing in connection with the current project that we are working on. The activity is chocolate sales campaign at Christmas.
The aims of this activity are to promote our brand name and increase our sales volume. The extra resources include varieties of chocolate favours, marketing costs, rental expenses and labour costs.
The financial budget is prepared as follows:
Chocolate ($50,000)
Package ($10,000)
Rent ($40,000)
Labour ($20,000)
Total costs are $120,000.
In general, chocolate will be delivered from Belgium by next Monday and they will be packed by our department staff immediately. We are recruiting sales staff and suitable candidates will be selected shortly.
However, it is difficult to find a suitable place to promote and sell our products as most of the shopping malls are reserved by other companies during Christmas. It leads the large increase of rent. Would you please give the past event’s information for us to find a suitable place as soon as possible?
We are looking forward to receiving your reply. Feel free to discuss if you have any problem.
Best regards
Mary
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