Request for quotation

Dear Mr. Lee

We are a large chain of computer stores and we just received your new catalogue. We would like to place an order of AT 500 at 4000 quantities with $8,000 per unit. It is appreciated if you could offer us a discount. However, there are some points that we would like to clarify before placing the order:

1. Are shipping costs included in the price?

2. Is there any Cantonese version for the manual?

3. May we have an exclusive agreement?

4. Is it possible to have a guarantee of 12 months?

5. Would it be possible to have the delivery asap?

6. Could we pay 30% pre-payment, 30% on delivery and 40% three months after delivery?

We look forward to hearing from you soon.

Regards,
Elaine & Winnie

Thanks for your help in London

Subject : Thanks for your help in London

Your assistance in the interesting conference on the air industry is highly appreciated. I had the great pleasure to meet your wonderful UK sales team and look forward to seeing them in the Dubai office at the end of the year.

Baltic States Development

Subject : Baltic States Development

Thanks for sending me all the information about market changes in the Baltic and I’ve forwarded it to Krista Kilvet, our new representative in Estonia. We hope you could give a presentation about the political and economic background in the region to our Board at the Head Office. Look forward to hearing from you ASAP.

Confirmation of meeting

Subject : Confirmation of Meeting

As spoken this morning, our next meeting on 4 January at 2pm at the lobby of the Intercontinental Hotel at TST is confirmed. After the meeting, I’ll dine with you and see you there.

Dear Mrs. Chow,

Hong Kong is a shopping and dinning paradise. Every year, there are many tourists visiting Hong Kong. However, other Southeast Asian countries have begun to attract these tourists. In order to keep Hong Kong being attractive, we should be aware of our strengths and weaknesses in tourism.

Firstly, the main problem we are facing is air pollution. Our environment seems not to be suitable for sun and sand holidays. Secondly, the transportation fee is relatively high.

As the main cause of air pollution is from the factories in Guangdong province, we suggest discussing it with government officers of this province. For the problem of high transportation fee, we suggest to give a free one day pass to every tourist so that they could enjoy free trips.

One of our strengths is that we have quality tourism service. Many shops can provide genuine products with clearly displayed prices as well as product information. As long as we can ensure superb customer service with front-line staff possessing extensive product knowledge, our reputation of shopping and dinning paradise could be maintained.

I hope the above information would be useful to you. Should you have any queries, please feel free to contact me.

Yours truly,
Agnes Elaine

Toursim on the island of Bozburun

Dear Mr. Sun,

A report on tourism on the Bozburun Island

I have visited the Bozburun Island for a week. To be honest, I am not sure that Bozburun is a good place for tourism as there are two problems with it. First of all, it seems to be only suitable for sun and sand holidays. Actually, there isn’t any shopping mall on the island and tourists wouldn’t spend much on shopping.

Although money has been a bit benefit, we might be suffered from poor quality construction. Also, I’m afraid that some unspoilt areas would be destroyed by pollutions.

In order to tackle the problems that I have mentioned, it would be better if we could improve the products and increase the interest of tourists to visit the Bozburun island. Perhaps we could develop cultural tourism to attract tourists from other areas. Moreover, it seems that we could improve our customer service by providing more training to our staff.

I hope this report will be useful to you. For further information, please feel free to contact me.


Regards,
Agnes Elaine